Shipping
Shipping within Malaysia
- Free Shipping for all orders above MYR150
- Standard Shipping at MYR8 for West Malaysia, MYR12 for East Malaysia for orders below MYR150
- Delivery is via KEX Express
- Deliveries & shipping take 2-3 working days
Shipping within Singapore
- Free Shipping to Singapore for all orders over RM350
- Standard Shipping at MYR40 for orders below MYR350
- Delivery is via Teleport Next Day
- Enjoy Next Day Delivery for all Singapore orders. Do ensure you place your order before 10AM to enjoy next day delivery.
Delivery Confirmation
Once your order has been shipped, you will receive a shipping confirmation email with tracking information. You can use this information to track your package through the courier's website.
Stolen Packages
Once the shipping courier has confirmed delivery of your package, the package is no longer our responsibility. In the unfortunate event of a stolen package, we recommend that you contact the courier's customer service for further investigation and assistance. We are unable to provide refunds or replacements for stolen packages.
Shipping Delays
We are not responsible for shipping delays caused by unforeseen circumstances, such as natural disasters, courier delays, or other events beyond our control. However, we will do our best to assist you in resolving any issues that may arise.
Incorrect Address
Please ensure that your shipping address is correct at the time of checkout. We are not responsible for orders shipped to an incorrect address provided by the customer. If you realise that you have provided an incorrect address, please contact us immediately, and we will do our best to assist you.
International Shipping
For international orders, please be aware that customs fees, import duties, and taxes may apply. These charges are the responsibility of the recipient and vary by country. Please check with your local customs office for more information.
Lost Packages
If your package is lost in transit, please contact us so we can assist you in filing a claim with the courier. We will work with you to resolve the issue as quickly as possible.
Communication and Assistance
If you have any questions or concerns about our shipping policy, please contact us at flush.hangover@gmail.com
By placing an order with Flush, you acknowledge and agree to abide by our Shipping and Pick-Up Policy outlined above. We appreciate your cooperation and understanding as we strive to provide you with the best possible shopping experience.
If you have any further inquiries or require assistance, please do not hesitate to contact us. Thank you for choosing Flush.